Shipping policy

Effective Date: June 2026

Welcome to SwiftCartHub.com. This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from our store. By placing an order with us, you agree to the terms described below.

1. About SwiftCartHub

SwiftCartHub is an online shopping platform offering a wide range of men's and women's fashion products. We are committed to providing a smooth shopping experience and timely delivery of all orders.

Business Details:

  • Store Name: SwiftCartHub

  • GST Number: 19CZZPR5647A1ZM

  • Email: manojroykmd6@gmail.com

  • Phone: 9339913731

  • Address: Kushmundi, Dakshin Dinajpur, West Bengal, India

  • Pin Code: 733132

2. Shipping Coverage

SwiftCartHub currently ships products across most locations within India. We work with reputable courier and logistics partners to ensure safe and efficient delivery.

Delivery availability may vary depending on the customer's location, courier serviceability, weather conditions, government regulations, and other external factors.

At present, we do not guarantee international shipping unless specifically mentioned on our website.

3. Order Processing Time

Once an order is successfully placed and payment confirmation is received, our team begins processing the order.

Standard Processing Time

  • Processing Time: 1–3 business days

  • Order Verification: Up to 24 hours if required

  • Packaging and Dispatch: Within the processing period

Orders placed on weekends, public holidays, or during promotional events may require additional processing time.

Customers will receive order confirmation and shipping updates through email or other available communication channels.

4. Shipping Time

Estimated delivery times vary based on destination and courier availability.

Typical Delivery Estimates

Location Estimated Delivery Time
Metro Cities 3–7 Business Days
Tier 2 Cities 4–8 Business Days
Rural Areas 5–12 Business Days
Remote Locations 7–15 Business Days

These timelines are estimates only and should not be considered guaranteed delivery dates.

5. Shipping Charges

Shipping charges may vary depending on:

  • Product category

  • Product weight and dimensions

  • Delivery destination

  • Promotional offers

  • Courier partner pricing

Shipping costs, if applicable, will be displayed during checkout before payment is completed.

From time to time, SwiftCartHub may offer:

  • Free shipping promotions

  • Discounted shipping campaigns

  • Limited-time delivery offers

Such promotions are subject to change without prior notice.

6. Order Tracking

Once your order has been dispatched, tracking information will be shared through email or the contact information provided during checkout.

Customers can use the tracking details to monitor shipment progress and expected delivery dates.

Tracking information may take up to 48 hours to become active after dispatch.

7. Delivery Attempts

Courier partners generally make multiple delivery attempts before returning a shipment.

Customers are requested to:

  • Provide accurate delivery information

  • Ensure someone is available to receive the package

  • Keep their contact number active and reachable

Failure to receive the package after multiple delivery attempts may result in the order being returned to our warehouse.

Additional shipping fees may apply for re-shipment.

8. Cash on Delivery (COD)

Cash on Delivery may be available for eligible locations and products.

SwiftCartHub reserves the right to:

  • Enable or disable COD at any time

  • Restrict COD for specific products or regions

  • Verify COD orders before dispatch

Customers selecting COD should ensure payment availability at the time of delivery.

Repeated refusal of COD orders may result in restrictions on future purchases.

9. Incorrect Shipping Information

Customers are responsible for providing accurate:

  • Name

  • Address

  • Landmark

  • City

  • State

  • Postal Code

  • Phone Number

SwiftCartHub will not be responsible for delays or delivery failures caused by incorrect or incomplete information submitted by the customer.

If an address correction is requested after order placement, changes may not always be possible once the shipment has been processed.

10. Delayed Deliveries

Although we strive to meet estimated delivery timelines, delays may occur due to factors beyond our control, including:

  • Extreme weather conditions

  • Natural disasters

  • Government restrictions

  • Transportation disruptions

  • Public holidays

  • High order volumes

  • Courier network issues

SwiftCartHub shall not be held liable for delays resulting from such circumstances.

11. Lost or Missing Packages

If a package is marked as delivered but has not been received, customers should contact us within 7 days of the delivery status update.

We may:

  • Investigate with the courier company

  • Request delivery confirmation

  • Assist in locating the shipment

Resolution time may vary depending on the courier partner's investigation process.

12. Damaged Packages

Customers should inspect packages upon delivery.

If the outer package appears:

  • Damaged

  • Opened

  • Tampered with

Please:

  1. Take photographs immediately.

  2. Notify us within 48 hours of delivery.

  3. Provide supporting evidence.

Failure to report shipping-related damage within the specified timeframe may affect claim eligibility.

13. Split Shipments

For operational efficiency, multiple products in a single order may sometimes be shipped separately.

In such cases:

  • Separate tracking numbers may be provided.

  • Products may arrive on different dates.

  • Additional shipping charges will not apply unless otherwise stated.

14. Refused Deliveries

If a customer refuses delivery without a valid reason:

  • Shipping charges may become non-refundable.

  • Return shipping costs may be deducted where applicable.

  • Future COD eligibility may be restricted.

15. High-Risk Areas

Certain locations may be categorized as high-risk or difficult-to-service by courier providers.

Deliveries to such areas may:

  • Require additional transit time

  • Be subject to special verification

  • Experience limited courier availability

We reserve the right to cancel orders if delivery is not feasible.

16. Force Majeure

SwiftCartHub shall not be responsible for shipping delays or failures resulting from events beyond reasonable control, including:

  • Floods

  • Earthquakes

  • Fires

  • Epidemics

  • Government actions

  • Strikes

  • Transportation interruptions

  • Cyber incidents affecting logistics systems

Delivery schedules may be adjusted accordingly.

17. Customer Responsibilities

Customers agree to:

  • Provide accurate shipping information

  • Monitor shipment updates

  • Respond to courier communications when necessary

  • Inspect packages upon delivery

  • Report issues promptly

Failure to comply may impact shipping-related claims and support requests.

18. Shipping Policy Updates

SwiftCartHub reserves the right to modify this Shipping Policy at any time without prior notice.

Changes become effective immediately upon publication on the website.

Customers are encouraged to review this page periodically for updates.

19. Contact Information

For shipping-related questions, concerns, or assistance, please contact:

SwiftCartHub

  • Email: manojroykmd6@gmail.com

  • Phone: 9339913731

  • Address: Kushmundi, Dakshin Dinajpur, West Bengal – 733132

  • GST Number: 19CZZPR5647A1ZM

We appreciate your trust in SwiftCartHub and remain committed to delivering your fashion purchases safely and efficiently.